yeah there's definitely an issue with billing and updating our plans...just got premium as well and it billed me, but no premium showing...and under billing still shows my other plans active...really not great faith in the billing and getting things squared up quickly as there's a long lag on customer service...I love play.ht, but they need work on their billing and customer support

It says 500000 words per month and there is no way that we used 500'000 words this month. I can not create any voice files anymore because it is saying "out of words". Please fix this asap and lengthen my subscription because now I couldnt generate any samples...