Update: We deployed a fix that has resolved this issue for most of our users. If you're still facing this issue, please don't hesitate to reach out to us on chat.
Hello people, we are aware of an issue where trying to create an audio file is not working sometimes. While we try our best to identify what's causing it, here's what has worked for some of our users -
Step 1:
Open the editor.
Step 2:
Click 'Pause Settings' from the top navigation bar.
Step 3:
First disable and then enable the 'use default pause durations' button (see screenshot for reference).
Step 4:
Now try converting this file to audio or create a new audio file.
Screen Shot 2022-09-14 at 6
If the above worked for you, please leave a comment here to let us know!
If it didn't work for you, please bear with us while we work towards resolving this for you. We will be posting updates here.
We highly appreciate your patience.